GENERAL TERMS AND CONDITIONS OF BUSINESS
scope
These General Terms and Conditions (GTC) apply to all deliveries from 21Million Fashion (hereinafter 21Million) to consumers.
A consumer is any natural person who concludes a legal transaction for a purpose that can predominantly be attributed neither to his or her commercial nor to his or her independent professional activity.
Contractual partner
The purchase contract is concluded with 21Million, owner: Abdussamed Akkuc, Mühlenbrink 20, 31789 Hameln
Conclusion of contract
The presentation of the products in the online shop does not constitute a legally binding offer, but merely an invitation to order.
By clicking the button [Buy/order for a fee] you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order.
Right of withdrawal
If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.
If you as a consumer make use of your right of withdrawal in accordance with section 4.1, you will have to bear the regular costs of return.
Please note the following: when making personalized unique items, you agree to completely waive the right of withdrawal.
Cancellation policy¹
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
To exercise your right of withdrawal, you must inform us [enter name of the entrepreneur, address and, if available, telephone number, fax number and email address] by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can also electronically fill out and submit a clear statement on our website (insert internet address). If you make use of this option, we will immediately send you a confirmation of receipt of such a withdrawal (e.g. by email).
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us or to (if applicable, the name and address of the person authorized by you to receive the goods) promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You will bear the direct cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
- End of revocation -
(¹ This cancellation policy does not apply to the separate delivery of goods.)
Prices and shipping costs
The prices stated on the product pages include VAT and other price components.
Shipping is free of charge, only the return shipping for the cancellation will be borne by you.
Delivery
Delivery within Germany, Austria and Switzerland is via DHL.
The delivery time is up to 20 working days in exceptional cases. We will indicate any differing delivery times on the respective product page.
payment
Payment can be made either in advance.
Dispute resolution
The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are prepared to participate in a dispute resolution procedure before a consumer arbitration board to resolve disputes with consumers. The responsible consumer arbitration board is: Universalschlichtungsstelle des Bundes Zentrum für Schlichtung eV, Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. To resolve the disputes mentioned, we will participate in a dispute resolution procedure before this board.
Alternatively:
The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr.